Login

Country

Cart

Your cart is empty

GENERAL TERMS AND CONDITIONS OF SALE
DATE: JUNE 2023

1. GENERAL PROVISIONS

1.1. THESE GENERAL TERMS AND CONDITIONS OF SALE (“GENERAL TERMS”) DESCRIBE THE TERMS ON WHICH HANFU HALL, OPERATED BY CHINASQUAD, WITH ITS PRINCIPAL PLACE OF BUSINESS LOCATED AT 3 EAST 57TH STREET, NEW YORK, UNITED STATES (“HANFU HALL”, “WE”, “US”, “OUR”), SELLS, AND A CONSUMER (“YOU”) PURCHASES, HANFU HALL PRODUCTS (“PRODUCTS”) THROUGH THE WEBSITE HTTPS://WWW.HANFUHALL.COM (“WEBSITE”).

1.2. OUR GENERAL TERMS WILL APPLY TO ANY CONTRACT FOR THE SALE OF PRODUCTS BY HANFU HALL TO YOU THROUGH THE WEBSITE (“CONTRACT”).

1.3. THE SALE OF PRODUCTS THROUGH THE WEBSITE IS ONLY AVAILABLE TO CONSUMERS, MEANING NATURAL PERSONS WHO ACT FOR PURPOSES OF PERSONAL CONSUMPTION (I.E., FOR PURPOSES EXTRANEOUS TO THEIR TRADE, BUSINESS, CRAFT, AND PROFESSION AND NOT FOR PROFIT). IF YOU ARE UNDER THE AGE OF MAJORITY, YOU MUST EXPRESSLY CONFIRM THAT YOU HAVE OBTAINED THE CONSENT OF A PARENT OR LEGAL GUARDIAN TO PURCHASE A PRODUCT, BEFORE SUBMITTING AN ORDER.

1.4. YOU WILL BE ASKED TO AGREE TO OUR GENERAL TERMS AND TO THE TERMS OF USE OF OUR WEBSITE (“TOU”) BEFORE PLACING AN ORDER. WE THEREFORE ADVISE YOU TO READ THESE DOCUMENTS CAREFULLY, AND IN PARTICULAR OUR GENERAL TERMS, BEFORE PROCEEDING WITH ANY PURCHASE, AND SAVE OR PRINT A COPY FOR FUTURE REFERENCE. IF YOU DO NOT AGREE TO OUR GENERAL TERMS AND/OR THE TOU, YOU WILL NOT BE ABLE TO ORDER ANY PRODUCTS FROM THE WEBSITE.

1.5. WE RESERVE THE RIGHT TO AMEND OR UPDATE ALL OR PART OF OUR GENERAL TERMS FROM TIME TO TIME, AND WHEN WE DO SO, WE WILL PUBLISH THE REVISED VERSION OF OUR GENERAL TERMS AND INDICATE THE “LAST UPDATED” DATE AT THE TOP OF SUCH REVISED GENERAL TERMS. THE CONTRACT BETWEEN YOU AND US IS GOVERNED BY OUR GENERAL TERMS IN FORCE AT THE TIME YOU PLACE AN ORDER.

1.6. OUR GENERAL TERMS SHOULD BE READ ALONGSIDE, AND ARE IN ADDITION TO, OUR PRIVACY POLICY HTTPS://WWW.HANFUHALL.COM/PRIVACY-POLICY WHICH TELLS YOU HOW WE USE YOUR PERSONAL DATA, AND OUR COOKIE POLICY AT HTTPS://WWW.HANFUHALL.COM/COOKIE-POLICY.

2. PRODUCT INFORMATION AND AVAILABILITY

2.1. INFORMATION ON OUR PRODUCTS (ALONG WITH THE CORRESPONDING PRODUCT CODES) AND RELEVANT PRICES ARE AVAILABLE ON THE WEBSITE.

2.2. PICTURES OF THE PRODUCTS DISPLAYED ON THE WEBSITE ARE FOR ILLUSTRATIVE PURPOSES ONLY. ALTHOUGH WE HAVE MADE EVERY EFFORT TO DISPLAY THE PRODUCTS ACCURATELY, WE CANNOT GUARANTEE THAT A DEVICE’S DISPLAY OF OUR PRODUCTS ACCURATELY REFLECTS THEM. IN PARTICULAR, THE COLORS, FABRIC, SHADE, GRAIN, OR TEXTURE OF THE PRODUCTS SHOWN ON YOUR SCREEN MAY VARY FROM THOSE ON THE ACTUAL PRODUCT. THEREFORE, YOU SHOULD RELY EXCLUSIVELY ON THE DESCRIPTION OF THE PRODUCTS AND THEIR CHARACTERISTICS AS MENTIONED ON THE WEBSITE.

2.3. THE SALE OF PRODUCTS THROUGH THE WEBSITE BEING AVAILABLE TO CONSUMERS FOR PERSONAL USE ONLY, WE RESERVE THE RIGHT TO REFUSE ORDERS ON LEGITIMATE GROUNDS, NOTABLY WHEN THE PRODUCTS ARE ORDERED IN ABNORMAL QUANTITIES AND/OR IN SUCH QUANTITIES THAT IT CAN BE ASSUMED THAT THEY MAY HAVE BEEN PURCHASED FOR COMMERCIAL PURPOSES OR OTHER UNAUTHORIZED OR ILLEGAL ACTIVITIES.

2.4. WE MAY CHANGE OR DISCONTINUE A PRODUCT OR ANY OF ITS FEATURES, AS DESCRIBED ON THE WEBSITE, AT ANY TIME WITHOUT NOTICE (THIS DOES NOT AFFECT THE PRODUCTS FOR WHICH AN ORDER ACCEPTANCE, AS DEFINED BELOW, HAS ALREADY BEEN ISSUED AT THE TIME OF THE CHANGE).

3. PRICES

3.1. PRICES OF PRODUCTS ARE INDICATED ON THE WEBSITE IN USD AND ARE INCLUSIVE OR EXCLUSIVE OF ALL APPLICABLE TAXES AND CHARGES DEPENDING ON THE DELIVERY COUNTRY/REGION. PRICES DO NOT INCLUDE DELIVERY CHARGES, WHICH, IF ANY, SHALL BE ADDED TO THE PRICE OF THE PRODUCTS AND WILL BE COMMUNICATED TO YOU DURING THE CHECKOUT PROCESS BEFORE YOU CONFIRM YOUR ORDER.

3.2. WE MAKE ALL REASONABLE EFFORTS TO ENSURE THAT ALL PRICES FOR THE PRODUCTS DISPLAYED ON THE WEBSITE ARE CORRECT. IN THE UNLIKELY EVENT OF A PRODUCT BEING MISPRICED (INCORRECT PRICE OR TYPOGRAPHICAL ERROR IN THE PRICE SHOWN), WE WILL CANCEL YOUR ORDER AND TERMINATE THE CONTRACT.

3.3. WE RESERVE THE RIGHT TO CHANGE THE PRODUCTS’ PRICES AT ANY TIME AND WITHOUT NOTICE, BUT SUCH CHANGES WILL NOT APPLY TO PRODUCTS FOR WHICH WE HAVE RECEIVED A PURCHASE ORDER.

4. RETURNS AND EXCHANGES

4.1. YOU HAVE THE RIGHT TO RETURN PRODUCTS WITHIN 3 DAYS FROM THE DATE YOU RECEIVE THEM.

4.2. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNALTERED, UNUSED, UNDAMAGED, IN THEIR ORIGINAL PACKAGING, AND WITH ORIGINAL TAGS AND LABELS ATTACHED ALONG WITH ALL ACCESSORIES AND RELATED DOCUMENTS.

4.3. IF THE RETURNED PRODUCT DOES NOT MEET THESE CONDITIONS, WE RESERVE THE RIGHT TO REJECT THE RETURN.

4.4. TO INITIATE A RETURN OR EXCHANGE, PLEASE EMAIL US AT INFO@CHINASQUAD.COM OR SERVICE@CHINASQUAD.COM. ONCE WE RECEIVE YOUR REQUEST, WE WILL SEND YOU THE RETURN INSTRUCTIONS AND SHIPPING ADDRESS. PLEASE NOTE THAT CUSTOMERS ARE RESPONSIBLE FOR THE COST OF RETURN SHIPPING UNLESS THE PRODUCT IS FAULTY OR INCORRECT.

4.5. REFUNDS WILL BE PROCESSED WITHIN 7-10 BUSINESS DAYS AFTER WE RECEIVE THE RETURNED PRODUCT.

5. CONTACT US

IF YOU HAVE QUESTIONS ABOUT YOUR ORDER, RETURNS, OR OUR TERMS AND CONDITIONS, YOU CAN REACH US BY:

THANK YOU FOR SHOPPING AT HANFU HALL!